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Reviews From Our Valued Clients

Pioneer & Santa Monica Shade & Screen believes that no endorsement is better than the one that comes from our clients. That is why, since our inception, we have been working hard to exceed their expectations.

Find out the reasons why our clients enjoy working with us and why people say that we offer the best customer service in the greater Los Angeles area.

"Jerry/owner arrived at the scheduled time, took time to discuss/show samples of various window treatments. Jerry has been in the business for about 30 years... very knowledgeable, offered great suggestions, very personable. Good price for 12 window treatments. Hunter Douglas shades were delivered within the promised time (four weeks). Jose/installer arrived at the scheduled time; installation took a little over an hour. Greg/office manager kept me up-to-date on the process. Love the shades. Great working with Jerry, Jose, and Greg. I will use their services again."

- Window Treatments, Pasadena, CA

"The company was punctual, professional, and the price was similar to other companies. I chose this company because of the sterling reports on Angie's List and because of the assistance in choosing materials and colors from the owner. All items came as promised, and work was completed in a timely manner. I was not disappointed."

- Window Treatments, Marina Del Rey, CA

"It was a pleasure from start to finish. Jerry, the owner, came out with sample books and helped me to decide. He knows his stuff inside and out, and he knew precisely which window treatments would serve my needs and look great. He also suggested I go a shade darker than my original choice, and he was absolutely right. Jose, the installer, did a quick and clean installation and hauled away the old window treatments. Very professional, friendly, and courteous. The shades look great, and I couldn't be more pleased."

- Window Treatments, Los Angeles, CA

"The owner came out himself. He worked hard finding colors and styles that would match existing decoration. The shades were delivered faster than he had estimated. The workman who installed them was fast, courteous, and careful. The shades have worked perfectly for almost two years."

- Window Treatments, Los Angeles, CA

"Outstanding service! The personal attention, constant follow up, and great installation (on time and on budget) were a real treat. Probably the best vendor we dealt with on our home renovation project."

- Plantation Shutters, Los Angeles, CA

"Jerry came shortly after our initial call and gave us a very clear estimate for the work in the kitchen. He showed us all the different materials and helped us pick. We were considering installing security film as well, which he pretty much talked us out of, saving us money. Liking what we were seeing, we asked him to add another set of French doors to the estimate. He did and ended up lowering the price even further. After us taking weeks to decide, we gave him the OK on May 27th, at which point he ordered the shades. He warned us it would take nearly three weeks for them to be ready and offered to install temp shades in the meantime, but we opted not to. They called when the shades were ready, and we made an appointment for a few days later. They arrived on time and within an hour and had installed all five sections. They were quick, neat, and courteous, and gave us tips for handling and maintenance."

- Window Treatments, Los Angeles, CA

"The screen work was done in a timely and very pleasant manner. There was a problem, and it was taken care of without any question or excuses. The quality is as I expected. I liked the work so well that I had them do some window treatments and have ordered more. Jerry even fixed a shade that he had not installed without charge, while he was here to give me an estimate. It is rare to find a company whose work is good and are very nice to deal with, and back their product without argument."

- Window Treatments, Beverly Hills, CA